Guide 9 of 9

Check a report status

Reporters can check status and reply when staff ask for more detail. The status page shows where a report stands, in plain words, without an account and without internal notes.

What you need

Your reference code and contact detail

Both items come from the confirmation you received when you sent the report. Together they open your report and no other report.

Reference code

The code printed on your confirmation. Enter it exactly as shown, including any letters, numbers and separators.

Contact detail

The email address or phone number you entered on the form. Staff use it only to match the lookup and to reply about your report.

Status link

If you kept the status link from the confirmation, open it directly. It opens the same status page for your report only.

Steps

Check status in three steps

The page is written for the person who sent the report. It shows dates and the next step, and it does not show staff discussion.

  1. Enter the reference code and contact detail

    Open the status lookup and enter the reference code and the contact detail from your form, or open your status link. If the code or contact detail does not match, the page shows a plain message and no report details. Check the code against your confirmation and try again.

  2. Read the timeline

    Read the timeline from the top. Each step shows a status in plain words and the date it happened, with a short note on what it means. The timeline moves from received, to under review or in triage, to accepted for editing, to approved, to published in an edition or weekly change set, or to closed with a reason.

  3. Reply if asked

    If the status shows that more detail is asked for, use the reply form on the status page. Add the location detail, chart detail or clarification staff asked for, in plain words, and send it. The report stays open and the timeline records your reply with its date.

Reading the timeline

What each status means

Statuses use plain words so a sender can act on them without learning internal terms.

Received

Staff have your report and it is in the triage queue. No action is needed from you unless the next step asks for more detail.

Under review

Triage staff are placing the report, linking it to the paragraphs it changes, and assigning an editor. Your report is not yet accepted.

Accepted for editing

At least one paragraph is linked to the report and an editor is writing the change. The change still needs review and approval before it can publish.

Published

The linked paragraph is approved and published. The status page links to the published paragraph and the edition or weekly change set where the change appears.

Needs more information

Staff are asking for detail that would place the report. Reply from the status page with the detail you can add, and keep the same reference code.

Declined or closed

The report will not change the published text. The status page gives a plain reason a sender can read, and how to send more detail if you have it.

Check

Confirm the status page shows dates and the next step in plain words

Treat the status page as the record of your report. If it does not show these items, the lookup has not opened the right report.

  • The report summary you sent, with place, chart number and description.
  • A timeline with a status and a date for each step, in order.
  • A short note at each step that says what happens next.
  • When published, a link to the published paragraph and the edition or weekly change set that carries the change.
  • When declined, a plain reason and a way to send more detail.

The status page never shows internal triage notes, reviewer names, or other people reports. Each lookup opens one report only.

I lost my reference code

Use the status link from your confirmation if you kept it. If you have neither the code nor the link, send a new report that describes the change and mentions that it follows an earlier report.

Can I see who is handling my report

No. The status page shows plain status, dates and notes for the sender. It does not show staff names or internal discussion.

When will the change appear in print or on the web

Only when the linked paragraph is approved and published in an edition or weekly change set. The status page then links to the published paragraph and names the edition or set.

Read the published text behind the status

Browse published editions by place, chart number and paragraph type, with no account needed.

Features